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Last Updated: [14/04/2025]

TravelX Adventures Pvt. Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website travelxadventures.com and use our services—including travel packages, self‐drive car and bike rentals, gear rental services, and related tour packages (“Services”). By using our website or Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Introduction

We understand that your privacy is important. This Privacy Policy outlines the types of information we collect, how we use that information, the measures we take to ensure its security, and your rights regarding your personal data. We encourage you to read this policy carefully. If you do not agree with our practices, please do not use our Services.

Information We Collect
  • Contact Details: Name, email address, mailing address, phone number.
  • Identification Data: Government-issued identification (e.g., passport or driver’s license number) when necessary to verify your identity for booking and rental purposes.
  • Payment Information: Credit card or debit card details are collected solely through our secure third-party payment processors; we do not store this information on our systems.
  • Travel Preferences: Information regarding your travel interests, preferences, and booking history, to help us personalize your experience.
  • Rental-Specific Information: Information relevant to your self-drive rentals (e.g., driver’s license details, rental duration, and any additional service requests).
Non-Personal Information
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, links clicked, and other navigational data collected through cookies and similar technologies.
  • Analytics Data: Aggregated statistical information regarding how our website and Services are used.
3. How We Use Your Information
  • Provide and Maintain our Services: Process travel bookings, manage rental reservations, and offer customer support.
  • Enhance User Experience: Personalize your interactions on our website and tailor promotions or special offers to your interests.
  • Improve our Services: Analyze usage trends and monitor the effectiveness of our website and marketing efforts.
  • Communication: Send you information related to your bookings, travel updates, promotional materials (if you have opted in), and our responses to your inquiries.
  • Safety and Security: Verify your identity; detect, prevent, and respond to fraud or security breaches; and comply with legal and regulatory requirements.
4. How We Share Your Information
  • Third-Party Service Providers: Trusted vendors and partners (e.g., payment processors, IT service providers, travel service providers such as hotels, airlines, and vehicle operators) who assist us in operating our website, processing your transactions, or delivering our Services.
  • Travel Service Providers: To facilitate bookings, we share relevant data with airlines, hotels, car rental companies, and other travel-related service providers.
  • Legal and Regulatory Authorities: If required by law or to protect our legal rights, we may disclose your information to government or law enforcement agencies.
  • Business Transfers: In the event of a merger, sale, or asset transfer, your data may be included as part of the transferred business assets, provided appropriate safeguards are in place.
5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, resolve disputes, enforce our agreements, and comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

6. Data Security
  • We use appropriate technical and organizational measures to protect your personal information from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.
  • Our website uses secure technologies (such as SSL/TLS encryption) during transmission of data.
  • However, please note that no method of transmission over the Internet is entirely secure.
7. Cookies and Similar Tracking Technologies

7.1 Use of Cookies We use cookies and similar tracking technologies on travelxadventures.com to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. Cookies may be set by us or by third-party analytics and advertising partners. 7.2 Managing Your Preferences Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website and Services may not function properly if cookies are disabled.

8. Your Rights
  • Access: Request access to the personal data we hold about you.<\li>
  • Correction: Request that we update or correct your information.
  • Deletion: Request that we delete your personal data.
  • Restriction: Request that we limit the processing of your personal data.
  • Objection: Object to the processing of your personal information.
  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: Withdraw your consent for certain data processing activities at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
9. International Data Transfers

Your information may be stored and processed in countries outside of your country of residence, including on servers located in India or other countries. We will ensure that appropriate safeguards are in place to protect your personal data during any such international transfer.

10. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal data, please contact us at: TravelX Adventures Pvt. Ltd Shop No. 4, Estate View Colony, Near Lovely Professional University, Jalandhar, Punjab, 144411, India Phone: +91 8288869690, +91-7837280999, +91-01824506969 Email: [[email protected]]
11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. The “Last Updated” date at the top will indicate when the policy was last modified. We encourage you to review this page periodically to stay informed about our practices.

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